ScreenSteps 4.4.8 Crack Plus Serial Key Download Free 2022
ScreenSteps is an integrated knowledge base, online course, and contextual assistance software platform that helps you train and support your customers and employees. Create, organize, and present help articles, decision trees, and tutorials with ScreenSteps for Desktop Knowledge Management Platform! Help everyone know what to do and how to do it without any memorizing. Help customers and employees help themselves answer simple or complex questions. Creating an exceptional customer-facing business means providing exceptional customer service and support. The problem is that when your policies and procedures are scattered, incomplete, hard to find, and hard to understand, your team becomes disorganized and reactive, which leads to frustrating interactions with customers. ScreenSteps is a knowledge base software and employee empowerment system that has helped tens of thousands of employees find and follow the right procedural guide at the right time, without making customers wait.
Schedule ScreenSteps today so you can discover tools designed to support your modern business and put in place a knowledge base system that enables your customer-facing employees to give the right answer and follow the right process, every time. Program implementers and B2B SaaS vendors who need to dramatically improve training time and training outcomes. ScreenSteps is designed to support zero memorization training. This is a training methodology where call center agents, employees, or customers are not asked to memorize training information but are trained on how to help themselves when the time is right. With ScreenSteps, you can create a knowledge base that your customers will love. Help customers use your product successfully by providing better educational resources. Creating and maintaining user documentation becomes a simple process with ScreenSteps. In turn, these assets improve enablers and speed up customer and employee onboarding.
ScreenSteps 4.4.8 Crack Plus Serial Key Download
ScreenSteps enables you to create documentation that is visible to the user, including articles, how-to guides, and guides. Moreover, it allows you to build a knowledge base for easy organization and maintenance. In this way, you encourage self-service among your customers and improve efficiency on both sides. The only built-in integration that comes with ScreenSteps is the integration with Zendesk. You can connect your ScreenSteps account to your Zendesk Help Center or guides and publish content from your ScreenSteps Editor directly to Zendesk. ScreenSteps also comes with an API that allows you to create your integrations with other services so that you can push your content to the latest knowledge base service. Another option is to simply embed ScreenSteps content into other services using an iFrame. You can include ScreenSteps content in your Learning Management System (LMS), and ScreenSteps has a browser extension that users can install.
The browser extension allows you to push your documents into specific web applications that end users see, providing context for your documents. If your employees work in Salesforce, Marketo, Netsuite, or any other web-based application, you can submit specific documents to those applications so that when end users have questions about policy or action, they can check the browser extension for suggested articles. If your knowledge management system is publicly available, you just need to share the public URL with your end users and they will be able to see your site. ScreenSteps administrators and editors can create content and view the KMS in its published state. So there is no need to do anything extra for them.
Highlights:
knowledge base
- Create a searchable knowledge base that can replace SharePoint, Dropbox, Knowledge, or any other internal wiki you use.
Content Creation
- Screen Steps comes with a unique editor so you can create great training content in a fraction of the time it normally takes.
Courses
- Create courses that employees can take at their own pace and on their own time.
Documentation workflow
- Hire staff and subject matter experts to contribute to your knowledge base.
contextual help
- Put your training materials into web applications where employees have questions.
Analytics
- Find out exactly who is looking at your content and what articles are most popular.
Workflow articles
- Use the ScreenSteps Workflow article to document complex procedures with the Choose Your Own Adventure experience.
call streams
- Help your call center agents know what to say, ask and do without any savings.
Context-sensitive help (for employees)
- Allow employees to stay on one screen by placing your answers correctly where your employees have questions
Procedures
- Provide a roadmap so your employees can follow simple and complex procedures.
- An online searchable knowledge base
- Give employees a direct line to all their answers with a Google-like search tailored to your company.
Courses
- Speed up the training process with courses that teach your employees how to find every answer.
- Troubleshooting Guides
- Make everyone on your team an expert problem solver with step-by-step instructions for complex problems.
Pros:
- “I can do my job more efficiently every day thanks to ScreenSteps. It has been a very useful platform for our internal and customer knowledge base.”
- “Other than amazing customer support. ScreenSteps does exactly what it says it does – it enables teams to write beautiful, professional-looking online help documents, FAST.”
- “Now that I’m used to it – everything is working very well for me. I am also impressed with how responsive the team has been to their many support inquiries (thanks again btw).”
- “Every time I use ScreenSteps, I am amazed at how easy it is to create clear training materials in a beautiful format, and how easy it is for users to access the information they need.”
- Centralizes information with a one-stop shop
- Provides 24/7 support to your employees
- Provides consistent customer support
- Increases productivity
- Makes it easy to work remotely
Cons:
- “When big changes happen, like this major update to the software user interface, this can mean updating thousands of screenshots across hundreds of articles – without easy/effective means to do so.”
- “I used the desktop version before I switched to the online version, and I miss the desktop because I just got used to it.”
- “I can’t point out something I don’t like. We used to have issues with ScreenSteps Chrome extension, but not anymore.”
- Difficult to maintain
- You need someone to own it
- It can be expensive
- It takes training to become familiar with the system
Conclusion:
- ScreenSteps puts at your disposal a professional interface for you to use to assemble help guides to get people out of difficult situations. Because the web page you’re asked to create before anything else, it’s easy to distribute, saving you time if you’re wondering how to put your business to good use.
Keys:
RJHG8-RT8R9-TJRM7-RNGIR-GYRNG MCNVJ-VHR87-49T7U-HNFME-FBJEH
System Requirements:
- 256 MB+ RAM
- 5 GB of hard disk space
- Windows 10, 8.1, 8, 7, Vista, XP SP3
- RAM 256 MB
- 1.5 Gb Of Hard Disk Space Needed
- 1 GHz Processor
How to Install?
- First of all download software and install it
- After installing go to “settings” > “Troubleshooting”
- Now open the download folder
- Open the cracked zip file with the license key
- Use these keys for activation
- After this reboot system
- Done.